If you have installed a config mobile file on your iPhone, iPad or Mac before July 12 2017, you will have to remove this file.
For some Windows operating system versions this may also be the case; you will have to remove the Eduroam profile file.
How to remove the Eduroam profile.

Install Eduroam for UGent staff and students

  1. Change your password (once)

    If your account was granted before May 1, 2013 and you haven't changed your password since then, you should first change your password (using the form at

  2. How do I connect?

    Select the 'eduroam' network and enter your login or e-mailaddress and your UGent password when asked
    (DO NOT FORGET "").

  3. Certificate message

    The first time you connect, the question whether you trust the certificate that is presented by the network appears. This is a normal security question. The certificate is TERENA SSL CA 3. The "radius server" is

    Accept the certificate.

Technical information

The settings at UGent are the following:

  • Network Name/SSID: eduroam (lower case!) (is broadcast)
  • Security Type: WPA2 in combination with IEEE 802.1X (also known as WPA2-Enterprise)
  • Encryption Type: AES
  • Authentication method: PEAP
  • Authentication protocol: MSCHAP / Sub authentication method: EAP-MSCHAP V2

Detailed settings for each type of device and / or operating system.