FAQ Cisco VPN-client

Error messages when installing and using the UGent Cisco ASA VPN

Windows 7 & 8

Send us the error message with a screenshot.

Windows Vista


'The secure gateway has rejected the connection.'

'Secure gateway has rejected the connection, the following message was received from the gateway: no assigned address.'

'The VPN client agent was unable to create the interprocess communication depot'

(During installation) The VPN client agent was unable to create the interprocess communication depot

Windows XP


(During installation) The VPN client agent was unable to create the interprocess communication depot

The "Internet Connection Sharing" option provides networked computers with the possibility to share a single Internet connection.
This does NOT work with VPN.
Solution: "Internet Connection Sharing" should be disabled.
Then try to reinstall the VPN client.

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