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Eduroam: detailed settings

Change your password

If your account was granted before May 1, 2013, you should first change your password (using the form at https://password.ugent.be/).

Technical info

The settings for Eduroam (preferred network) at UGent are the following:

Manuals

To connect, you must follow the steps which apply for your device and/or OS.

Windows 10 Home Edition
Windows 8 & 10: removing the Eduroam profile
Windows 8 & 10(laptop and tablet)
Windows 7
Windows Phone (v7.5 and higher)
iPad and iPhone
Mac OS X 10.7 and higher
Mac OS X 10.6 and lower
Android smartphone
Chrome OS
Ubuntu
Blackberry (not supported)
Troubleshooting (translated with Google translate LOL)

Windows 10 Home Edition if yo have problems

The following procedure can be a solution:

  1. Remove the Eduroam profile by 'forget the network'.
  2. Add again manually the Eduroam profile .
  3. Start the command prompt as administrator:
    • Klick on the Start button
    • Type cmd
    • Klick right on command prompt
    • Choose "Run as administrator"
    • Type the following in the command prompt:
      reg add "HKLM\SYSTEM\CurrentControlSet\Services\RasMan\PPP\EAP\13" /v "TlsVersion" /t REG_DWORD /d "0x3c0" /f
  4. Try again to make the connection.

Currently there are some problems with the Security update for Microsoft Windows (KB3206632) and possibly also (KB3201845).
Remove the update, restart your computer and add again manually the Eduroam profile.

Windows 8 & 10: removing the Eduroam profile

If you receive the message that the profile already exists when adding eduroam, please follow the steps below:

Open the Commandprompt
Type the following and press enter to see the wireless configurations:
netsh wlan show profiles
If eduroam is available then run the following to remove de eduroam profile.
netsh wlan delete profile name="eduroam"
Add eduroam manually (next item).


Please read: Manage wireless network profiles

Windows 8 & 10 (laptop and tablet) add manually

  1. Open Control Panel (Windows key-x or press Start - Tiles and search for Control panel).
  2. Choose 'Network and Internet' - 'Network and Sharing Center'.
  3. Click 'Set up a new connection or network'.
  4. 'Manually connect to a wireless network'.
  5. Set SSID -> eduroam
    (If you get the message that the profile eduroam already exists this has to be deleted first! See below).
  6. Security type WPA2-Enterprise
  7. Encryption type: AES
  8. Security Key: leave empty
  9. Choose 'Start automatically this connection'
  10. Next
  11. Click on 'Change connection settings'.
  12. Go to tab 'Security'.
  13. Do not activate remember password.
  14. Choose a network authentication method:Microsoft: Protected EAP (PEAP).
  15. Click on 'Settings'.
  16. Activate 'Validate server certificate'
  17. Click on 'Configure' near 'Secured password (EAP-MSCHAP v2)'
  18. Disable 'Automatically use my Windows logon name and password' uit.
  19. Click 'OK' and 'Close'. You can connect with eduroam.

  20. Don't forget to add @ugent.be on your loginname (for example jtmaes@ugent.be).

Windows 7 (add manually)

  1. Go to "Start/Windows Button" and then "Control Panel"
  2. In the Control Panel select "Network and internet"
  3. Click "Network and Sharing Centre"
  4. Click "Manage wireless networks"
  5. Click "Add a wireless network"
  6. Select "Manually create a network profile"
  7. On the manual configuration screen, enter the Network Name "eduroam" (= the SSID). Make sure you enter eduroam, not Eduroam or EDUROAM.
  8. Select Security Type WPA2-Enterprise
  9. Select Encryption Type AES.
  10. Click 'Next'. The next screen will say that the network has been configured. There are still more settings however.
  11. Select 'Change connection settings'
  12. Select the Security tab
  13. Click "Settings" next to the PEAP option.
  14. In the Protected EAP properties panel select 'Configure Secured password (EAP-MSCHAP v2)'
  15. Uncheck the box to use your windows credentials
  16. Close the window about EAP-settings. Click 'Advanced settings' - 'Properties wireless network eduroam'.
  17. Chose: 'Verification from the user'.
  18. Click 'OK' through each menu to save your changes and return to the desktop.

All the settings you have made are stored in your computer and should not need re-entering each time you connect.

Once you click "Connect", you will be presented with an authentication dialogue box.

At present, Windows 7 users get a 'Windows Security Alert' warning message.

Windows Phone 7 (v7.5 en hoger)

In case of certificate issues, install the TERENA SSL CA 3 certificate in advance: see Certificates.
Next, restart your phone and connect to Eduroam.

Windows Phone 8

Mac OS X 10.7 and higher

If you have already installed before July 12 a config mobile file on your iPhone, iPad or Mac, you will have to remove this file again.
How to remove the Eduroam profile.

You can check whether you are properly connected to eduroam by clicking on the wireless network icon in the status bar (top).

Mac OS X 10.6 and lower

Manually add the eduroam network.

You can check whether you are properly connected to eduroam by clicking on the wireless network icon in the status bar (top).

Android smartphone

ChromeOS

Ubuntu

If the Network Manager has not been installed, you must do this first.

Screenshots Ubuntu.

Blackberry (not supported)

Blackberry Z10

If you must import the certificate , follow the steps described in Import a certificate from your computer. Note: in case you are not certs folder will find, copy the certificate to the downloads folder. Import the from there, according to the steps described in the link above.

Blackberry Curve

The settings may not work for all models.

Troubleshooting?

I can not connect.

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