Helpdesk On The Road

To provide better support for all students and staff DICT periodically organises HOTR, Helpdesk On The Road.

On this website you can find the times and locations you can come by for hands-on help.


For all your IT and account related questions:

DICT Helpdesk

Info about Helpdesk On The Road


Each Tuesday and Thursday

10:00 - 12:00

Due to the circumstances, DICT will suspend the HOTR sessions on Tuesday and Thursday until further notice.
The ServiceDesk on S9 will remain available. All options for contacting us can be found at

There are no Helpdesk on The Road sessions at fixed UGent closures such as Ghent Festival or the Christmas hiliday.
The full list can be found here.