Mobile telephony: Professional UGent subscription

Mobile telephony: Professional UGent subscription

Situation

From 1 March 2021, Ghent University will apply a new working method to be in order with the tax bill of smartphones, mobile phones, tablets and internet and communication costs.
You can find all information on this at www.ugent.be/intranet/en/human-resources/financial/benefits.htm.

Practically, a distinction is made between

What?

How to apply for a professional UGent subscription?

Via the request form (Dutch only).

Depending on the situation, please provide the information below:

Existing number at Proximus New number Number with other operator
  • GSM number + SIM card number (starts with 21)
  • Name of the user
  • Budget place and fund
  • Type of device (eg. mobile, tablet, ...)
  • Transfer form (Dutch only) pdf-icoon (Only fill in paragraph 1 and sign it)
  • Name of the user
  • Budget place and fund
  • Type of device (eg. mobile, tablet, ...)
  • How you would like to receive your sim:
  • Step 1: Request transfer to Pay & Go via a Proximus point of sale while retaining the number or request one from teladmin@UGent.be (+)
  • Step 2: See 'Existing Proximus number' + add customer number from your current provider in your mail to Teladmin
  • (+) How you would like to receive your sim:

Plus:

How to terminate a professional UGent subscription?

A professional UGent subscription can be canceled at any time using the request form (Dutch only). You have the choice to completely stop the number or to convert it to Pay & Go while retaining the number.

Info Mobile data communication

Activated by default for all professional UGent subscriptions

Follow your data usage at home and abroad via various free apps:

Abroad, this information is indicative.

Data communication

By default, Pay as you use is activated (PAYU): € 0,03025 incl. VAT /MB
Use the request form (Dutch only) to request a new dataplan.

Data usage limits (introduced from the ruling)

Cancellation of one or both limits can be requested by mail to teladmin@ugent.be
Within these limits, Proximus will, depending on your data usage, send you text messages with information about your data usage.
These do not further affect your data usage as long as you have not exceeded the limit of € 60.

What to do with high bills?

WIFI on the UGent

The priorities for the further development of WiFi at UGent are determined in consultation with the ICT Users' Committee. Consult your Faculty representative in this committee to register needs or obtain further information

Benefits in kind (entered from the ruling)

Invoices < € 50 incl. VAT / month: You will receive a green bill (PDF via email at your UGent email address) with details of your calls, SMS and data usage.
Since your consumption is below € 50, your personal invoice will be € 0.

Invoices > € 50 incl VAT / month : you will receive a green bill (PDF via email at your UGent e-mail address) with details of your calls, SMS and data usage.
The portion of your consumption above € 50 will be billed personally by Proximus.

Payments to third parties: Sending SMS messages for, for example, paying a parking ticket and making calls to special numbers (eg: 0900, 070, 071, …) are always fully invoiced in person.

More information about the ruling (Dutch only).

If you wish, you can pay this invoice with Zoomit (from Proximus).

In case of non-payment of the invoices

If you have a question or a problem with your invoice, please contact teladmin@ugent.be stating customer number, invoice number and problems.

Additional information?