Home > UGentNet > StudentenhomesConnecting to UGentNet from Halls of University Residence Astrid, Bertha, Boudewijn, Fabiola and Vermeylen
Connecting to UGentNet from University Halls of Residence Astrid, Bertha, Boudewijn, Fabiola and Vermeylen
No VPN is needed in home Heymans
and the homes Canterbury, Göttingen, Groningen and Uppsala!
The use of the wired connection is very easy by entering the UGent login and password via the portal
http://hotspot.studenteninternet.be.
For problems with the use of these services, the user support of StudentInternet can be contacted via the page
https://www.studenteninternet.be/index.php/contact-support.
There is also wireless
internet via Eduroam.
How to proceed (Astrid, Bertha, Boudewijn, Fabiola and Vermeylen)?
Connect your computer to the network connection socket in your room, using a UTP cable (not a phone cable!)
If you don't have a UTP cable, you should buy one.
Configure your computer to obtain IP settings (IP address and DNS server address) automatically.
In most cases this is the default setting.
You must be able to surf to http://helpdesk.ugent.be.
Windows 8
Windows 7
For all other sites and web applications you need to set up a VPN connection (excluding home Heymans). When using VPN there are bandwidth limitations!
Extra
If after step 2 you are unable to surf to http://helpdesk.ugent.be/en , check if an IP address from
the range 172.16.X.X. has been assigned to your machine.