Overview of helpdesks

ICT helpdesk

HelpMe

Educational applications

Multimedia, classrooms, Ufora, Curios, Oasis, Ans, TimeEdit

An (urgent) problem? Call the educational applications helpdesk:

Tel: 09 264 92 92 (intern 9292)
Available Monday - Friday 8 am - 6 pm

Multimedia & classrooms

E-mail: multimedia@ugent.be
multimedia.ugent.be

Ufora

E-mail: ufora@ugent.be

Curios

E-mail: curios@ugent.be

Helpdesk Real Estate & Campus Facilities

Ticket overview: My tickets
Report a problem: Create a ticket
FAQ

Scientific computing (HPC)

E-mail: hpc@ugent.be
www.ugent.be/hpc

Human Resources

E-mail: HR@UGent.be
Tel.: 09 264 98 98
HR user support and data

Student administration and study programmes

E-mail: studentadministration@UGent.be
Tel.: 09 331 00 70
www.ugent.be/student/en/administration

Education support (for lecturers)

E-mail: onderwijs@ugent.be
Education and Study Programme Support

Financial administration / SAP

Contact MyFIN at myfin.ugent.be
Tel.: 09 264 79 20
Financial administration

Research applications

GISMO (research information system)

E-mail: gismo@ugent.be
onderzoektips.ugent.be/en/search/?q=GISMO&subject=all

Helpdesk Qualtrics

( only support for on-premises licenses )
E-mail: helpdesk.qualtrics@ugent.be
ugent.qualtrics.com

Helpdesk R Space

E-mail: helpdesk.rspace@ugent.be
researchtips.ugent.be/nl/tips/00002245

Research applications (continued)

Biblio (academic bibliography and repository)

E-mail: biblio@ugent.be
onderzoektips.ugent.be/en/tips/00002094

Library

E-mail: libservice@ugent.be
Tel.: 09 264 94 55
www.ugent.be/en/ghentuniv/facilities/library