Tools for Telework
Education support
- Education Tips (for employees)
- Contact:
- onderwijsondersteuning@ugent.be
- multimedia@ugent.be (09/264 8573)
- ufora@ugent.be (09/264 8570)
Incidents and planned changes
| 01-08-2020 | Over the past few days, some hacking attempts have been detected. Therefore, as a precaution, the program File Explorer was made unusable on Athena. Your files are still accessible by opening them through the other programs on Athena, e.g. MS Word. You will then see your folders and files as in File Explorer.
An alternative option is to connect to your network drives via the program File Explorer that runs on your computer. You first need to make a VPN connection. Find out more about 'mounting' network drives As a precaution, the Ghent University accounts of some employees were also blocked.
If your account was blocked, you can reactivate it yourself by first setting a new password and then contacting the DICT helpdesk. This way, you can get back to work quickly and safely. The ability to start RDP sessions from VPN and Athena has also been temporarily closed. |