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I forgot my password
Reset password via e-mail
A password reset e-mail can be sent to your private e-mail address (for UGent staff, UZ-staff and students).
- Go to https://password.UGent.be/ and click "Reset password via e-mail".
- Follow the instructions on the screen. An e-mail is sent to the private e-mail address which you have PREVIOUSLY entered in Apollo or Oasis.
- Click on the link in the e-mail you received and follow the instructions to choose a new password.
You can only use this service if you have previously registered your
private e-mail address with UGent.
How to register/change your private e-mail address?
- Staff: in Apollo (Personeel > Mijn Gegevens > Persoonlijke gegevens > Communicatie > Extern e-mailadres).
More info: contact DPO (dpo@UGent.be / 09 264 98 98).
- Students: in Oasis (Mijn Oasis > persoonlijke gegevens > contactgegevens > e-mail).
More info: contact student administration (studentadministration@UGent.be / 09 331 00 70).