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I forgot my password

I forgot my password

Reset password via e-mail

A password reset e-mail can be sent to your private e-mail address (for UGent staff, UZ-staff and students).
Procedure:

  1. Go to https://password.UGent.be/ and click "Reset password via e-mail".
  2. Follow the instructions on the screen. An e-mail is sent to the private e-mail address which you have PREVIOUSLY entered in Apollo or Oasis.
  3. Click on the link in the e-mail you received and follow the instructions to choose a new password.

You can only use this service if you have previously registered your private e-mail address with UGent.

How to register/change your private e-mail address?