ICT guide for employees

ICT guide for employees

This page provides an overview for employees. Are you a student? Then read the ICT guide for students.

DICT (Department of Information and Communication Technology) is responsible for ICT at Ghent University. More than 100 DICT employees contribute to the overall objective of Ghent University by offering ICT for thinkers. This includes sustainable ICT infrastructure and applications, ICT support and enablement of innovation by way of state-of-the-art technologies. Do you want to know more about this departement or do you want to contact DICT? Surf to the DICT homepage.


Apollo

Apollo will allow you to follow up your administrative matters such as requesting your payslip, submitting holiday applications, registering kilometres travelled by bicycle, following up on evaluations and registering for training courses. Apollo is your e-HR.

More information can be found here.

Athena: your access to software

This platform provides you with access to all online applications for which Ghent University has a license. You can start these applications from any PC by using your Ghent University account.

Do you want to use Adobe, AutoCad, LabVIEW, Oracle, SPSS, Van Dale, etc. and many more applications? More information can be found here.

Centauro

You can reserve university rooms, lecture rooms and auditoria via Centauro (Central Auditorium and Schedule Management).

More information: http://centauro.ugent.be.

Curios

Curios is the Ghent University testing and survey environment: it provides facilities ranging from drawing up multiple-choice exams to self-tests and surveys.

Curious? More information can be found here.

Data security

DICT does everything to guarantee a safe workplace and combats many cyber attacks. However, all Ghent University employees bear responibility for data security. Being aware of information security and following some basic rules, should be part of your professional lifestyle. This ultimately leads to a win-win situation: the avoidance of ICT security problems will save you, your colleagues and Ghent University a great deal of time and resources.

How can you help?

Data storage

Your account will also enable you to obtain enough network space to store data. By default, all employees are given access to two network drives (= shared online locations):

  1. H:-disk: for storing personal, work-related documents
  2. W:-disk: for the developing a personal website.

The advantage of storing files on a network drive is that all data is backed up every day. This way, your documents will definitely not be lost. You will first need to connect the network drives before you can use them. Read how to do this here. Every PC also has a local drive (usually known as C:- disk), but we recommend that you do not do use this.

You can also use OneDrive for Business to access and edit your files from anywhere on any device. This means that you have access to your personal work-related files.

E-mail

Your Ghent University e-mail address is structured as: name.surname@UGent.be.

Look here how to access your e-mail and how to set up your e-mail application.

Helpdesk

There is one point of contact for all ICT-problems: the DICT Helpdesk. So if one of your Ghent University applications does not work, you do not yet have a Ghent University account or you think you have received an e-mail with computer virus, contact DICT!

DICT Helpdesk

E-mail: helpdesk@UGent.be
Tel.: 09 264 4747
http://helpdesk.ugent.be
opening hours


Do you have a substantive question (e.g. how to enter invoices in SAP without an order form)?
Then, depending on the question, contact one of the following services:

Apollo

E-mail: dpo@ugent.be
Tel.: 09 264 98 98
http://helpdesk.ugent.be/apollo/en

Centauro

E-mail: auditoria@UGent.be
Tel.: 09 264 30 64
http://centauro.ugent.be






Curios

E-mail: curios@UGent.be
Tel.: 09 264 85 94
http://icto.ugent.be/nl/content/online-toetsomgeving

HPC

E-mail: hpc@ugent.be
https://www.ugent.be/hpc

Ufora

E-mail: ufora@UGent.be
Tel.: 09 264 85 70
http://ufora.ugent.be/

SAP

E-mail: dfin@ugent.be
Tel.: 09 264 79 20
www.ugent.be/intranet/nl/op-het-werk/finadmin

ICT training courses

Do you want to further improve your ICT skills? DICT regularly organises training courses.

Do you have any questions? Call the DICT helpdesk.

Ufora

Ufora is the online learning environment that facilitates communication between lecturers and students. It will provide you with information and educational material, the Curios test environment, a course management system, etc.

Surf to the Ufora site for manuals and additional information.

Office 365

You can access Office 2016 applications via Office 365, from anywhere and from any device. Programs available in the Office 365 suite are: Outlook, OneNote, Word, Excel, PowerPoint and OneDrive.

PC rooms

PC-roomshave been installed in all faculties and at some central locations. Most PC rooms are suitable for both lectures and free practice.You can also print, copy and scan.

Purchases

Do you want to buy a PC, a printer or other ICT equipment? This can be done through our suppliers with whom Ghent University has a skeleton agreement. Some ICT items are also available from our DICT Shop (free of charge). The DICT Shop also recycles old computer equipment.

For more information, go to http://helpdesk.ugent.be/extra/en/aankopen.php.

SAP

Do you want to buy, sell, enter expenses, etc.? All the financial administration of Ghent University is done in SAP. You can log into SAP through Athena.

Scientific Computing

The HPC-Ghent University team at DICT provides central services, training and support in the field of scientific computing for researchers at Ghent University, industry and other knowledge institutions. More info at https://www.ugent.be/hpc

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Teleworking/Flexworking

Ghent University encourages teleworking/flexible working to allow you to organize your working time optimally and to enable you to create a better work-life balance. Read more about the necessary ICT tools and how to make an Internet connection at different locations.

UGentNet

There are a number of ways to access Ghent University's network: by using a UTP cable (fixed work station), wireless or via a VPN connection for locations outside Ghent University

PLEASE NOTE: if you want to connect via a UTP cable, you will first need to request an IP number via your local ICT manager.

Your Ghent University account

As a new staff member you will receive your account details (login name, password and e-mail address) at your personal e-mail address.

Ghent University portal website (intranet)

Through the intranet you are one click away from information about all University Ghent departments - and from DICT. Surf to the DICT-page and learn more about how we build, support and renew to meet the Ghent University objectives:

Your own website

You can set up a personal website by using the W:-disk . It always has a standard URL: http://users.ugent.be/~loginname
Check the step-by-step plan for creating your own website.

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