ICT guide for students

ICT guide for students

This page provides an overview for students. Are you an employee? Then read the ICT guide for employees.

DICT (Department Information and Communication Technology) is responsible for ICT at Ghent University. More than 100 DICT employees contribute to the global objective of Ghent University by offering ICT for thinkers. This includes sustainable ICT infrastructure and applications, ICT support and enablement innovation through state-of-the-art technologies. Do you want to know more about this departement or do you want to contact DICT? Surf to the DICT homepage.

Athena: your access to software

This software platform provides you access to all online applications for which Ghent University has a license. You can start these applications from any PC by using your Ghent University account.

Do you want to use Adobe, AutoCad, LabVIEW, Oracle, SPSS, Van Dale,etc. and many more applications? More information can be found here.

Data security

DICT does everything to guarantee a safe workplace and combats many cyber attacks. However, all Ghent University students and employees bear responibility for data security. Being aware of information security and following some basic rules, should be part of your lifestyle. This ultimately leads to a win-win situation: the avoidance of ICT security problems will save you, your fellow students and Ghent University a great deal of time and resources.

How can you help?

Data storage

Your account will also enable you to obtain enough network space to store data. By default, all students are given access to two network drives (= shared online locations):

  1. H:-disk: for storing personal, work-related documents
  2. W:-disk: for the developing a personal website.

The advantage of storing files on a network drive is that all data is backed up every day. This way, your documents will definitely not be lost. You will first need to connect the network drives before you can use them. Read how to do this here. Every PC also has a local drive (usually known as C:- disk), but we recommend that you do not do use this.

You can also use OneDrive for Business to access and edit your files from anywhere on any device. This means that you have access to your personal work-related files.


Your Ghent University e-mail address is structured as follows: name.surname@UGent.be.

Look here how to access your e-mail and how to set up your e-mail application.


There is one point of contact for all ICT-problems: the DICT Helpdesk. So if one of your Ghent University applications does not work, you do not yet have a Ghent University account or you think you have received an e-mail with computer virus, contact DICT!

Helpdesk DICT

E-mail: helpdesk@UGent.be
Tel.: 09 264 4747
opening hours

Do you have a substantive question (e.g. how to manage courses by using Ufora?)
Then, depending on the question, contact one of the following services:


E-mail: ufora@UGent.be
Tel.: 09 264 85 70


E-mail: helpdesk.oasis@UGent.be
Tel.: 09 264 98 08


Ufora is the new online learning environment that facilitates communication between lecturers and students. It will provide you with information and educational material, the test environment Curios, a course management system, etc.

Surf to the Ufora website for manuals and additional information.


Oasis stands for the Education Administration and Student Information System. In short, it means that you can view any information about your enrolment and curriculum. You can also re-register and print certificates via this application.

Surf to the Oasis-page.


Office 365

You can access your Office 365 any time, from anywhere and from any device. Programs available in the Office 365 suite are: Outlook, OneNote, Word, Excel, PowerPoint and OneDrive.

PC rooms

PC-rooms have been installed in all faculties and at some central locations. Most PC rooms are suitable for both lectures and free practice. You can also print,copy and scan.


You must first set up a VPN connection to be able to access the entire UGent network. This ensures that you can surf quickly and safely. You can also use wireless (WiFi) in a great number of Gent University buildings.

Are you staying in the Astrid, Bertha, Boudewijn, Fabiola or Vermeylen student homes? Then you have direct access to following applications: password.UGent.be, DICT Helpdesk, Athena, Minerva and webmail. For all other applications, you will first need to set up a VPN connection or open your internet browser via Athena, which will provide you with access to external sites.

There is a student internet connection in the student homes Canterbury, Göttingen, Groningen and Uppsala (Kantienberg) student homes. This means that you need a VPN connection or you need to log in via Athena to gain access to UGentNet. But, VPN is not required to surf to external sites.

Your Ghent University account

Are you a new student? You will receive an e-mail containing a link to activate your Ghent University account after you have registered. Click the link to set your password.

Do you have any problems with your Ghent University account? Please contact the DICT Helpdesk.

Your own website

You can set up a personal website by using the W:-disk . It always has a standard URL: http://users.ugent.be/~loginname
Check the step-by-step plan for creating your own website.