Please report every suspicious email using the procedure below. Don't forward it to the helpdesk.
Below can find the instructions depending on your email client:
Follow these steps if you're using Outlook in your web browser (e.g., Microsoft Edge, Google Chrome, etc.).
Follow these steps if you're using the desktop application on a Windows or Mac computer.
The following describes the method for Android devices. The method used for iOS devices should be similar.
Phishing is a type of computer fraud, criminals use to try stealing passwords, account numbers, credit card numbers or other personal information. Through false messages that are difficult to distinguish from real e-mail messages and that will look familiar to you, you will be asked to pass the required information to them. Or you might be asked to visit a familiar looking website and to enter your details there. All personal information you enter on this phishing website can be used in fraudulent transactions or to commit crimes using another identity.
Phishing messages have been and will be sent to UGent email addresses. It goes without saying, that you do NOT reply to this type of messages.
Ghent University will never request your account information via email.
If account information (login names, passwords, codes, ...) is requested (via reference to a website), it is always phishing.
If you question the authenticity of an e-mail, please contact the helpdesk.
What does DICT do?
Spam is a generic term for unwanted messages. Usually, the term junk e-mail or unsolicited bulk e-mail is intended, but unwanted advertising on websites (eg. forums) also falls under spam. Characteristics of spam messages: