Incidents and planned changes
| 20-05-2025 | Microsoft confirmed the problem that some Windows 10 systems will boot into BitLocker recovery after installing the May 2025 security updates. |
| 19-05-2025 | Due to an update, SuccessFactors (SF) will be temporarily unavailable from Thursday 22/5 12am to Friday 23/5 4pm. |
| 15-05-2025 | Monday, 19/05/2025, the GitHub Enterprise instance at github.ugent.be will be upgraded to version 3.15.6 between 10 p.m. and 2 a.m. and will be unavailable during this upgrade. |
| 29-04-2025 | Due to technical work, all SAP applications and SAP MyApps will be unreachable on Wednesday 30/04 between 5.30pm and 6pm. |
| 25-04-2025 | There are currently problems with the Athena software platform (error message: ‘Invalid time found in JWT. Please contact your administrator' after logging in). |
| Update: fixed. | |
| 07-04-2025 | Harmful attachments and links will now be immediately removed from incoming emails. The emails themselves are no longer blocked but end up in your ‘Junk email’ folder, marked with a warning. |
| 28-01-2025 | Devices equipped with an ARM cpu (rather than Intel or AMD) cannot print via Ricoh secure print because no print drivers exist for this cpu architecture. Colleagues with such devices can only print via Athena. |
| 20-09-2024 | New students who did not receive their activation email can request the details via myaccount.ugent.be. |
| 03-05-2024 | UGent's password policy stipulates that you must change your account's password every year. If your password hasn't been changed in a long time you will receive a notification via e-mail. |