Incidents and planned changes

27-05-2026 We currently recommend paying by Bancontact at Congrezzo. Credit card payments cannot be processed correctly via this app at the moment.
Update: 16:50 You can pay by credit card without any problems. The only issue is the processing of credit card payment feedback in Congrezzo.
26-05-2026 From 4 pm on Friday 29 May 2026 until 2 pm on Saturday 30 May 2026, SAP PRD and SAP MijnApps will be unavailable due to the annual SAP upgrade.
21-05-2026 On Thursday 21 May (between 5.30 pm and 6 pm), SAP GUI and SAP MyApps will be temporarily unavailable due to an update.
19-05-2026 Not all emails sent by external organisations (from their Microsoft Exchange Online environment) are currently reaching UGent inboxes. To be clear, emails sent from UGent accounts to these organisations are being delivered.
Update: The issue has been reported to Microsoft and we are still awaiting a definitive solution.
19-05-2026 The Academic Software platform is currently unavailable.
Update: Fixed since 10h20
18-05-2026 Staff are currently experiencing problems printing to the multifunctionals.
12-05-2026 There are currently issues with the personal websites on the users.ugent.be web hosting platform.
08-05-2026 There are currently issues with web shares that use PHP; these are loading slowly or not at all. 
06-05-2026 On Thursday evening, 7 May, the servers hosting the web shares will be upgraded. As a result, the shares will be offline for about half an hour.
05-05-2026 The digital signature platform will be temporarily unavailable over the weekends of 9-10 May (test) and 16-17 May (production).
02-04-2026 The Academic Software platform will be unavailable (scheduled maintenance) from 7 April at 7.00 pm until 8 April at 7.00 am.