Incidents and planned changes
| 09-07-2025 | We are currently experiencing problems accessing the network drives and launching applications through Athena. |
| 08-07-2025 | Due to a fibre cut there is currently no network and telephony at campus Bluebridge (Ostend Science Park). The contractor is carrying out repair works. |
| Update: fixed. | |
| 04-07-2025 | There are currently problems with the Phonebook search function (phonebook.ugent.be) which seems to be missing some of the data. |
| Update: fixed. | |
| 04-07-2025 | On Friday 11 July, ICT will again test the Disaster Recovery Plan (DRP). Certain ICT applications will be unavailable during the test: Oasis, Ufora, SAP, SharePoint, GISMO and the shared S drive. Read more. |
| 04-07-2025 | On 7 July 2025, ICT will automatically start offering the new Cisco Secure Client on all Intune devices. On other devices, you will need to install the new Cisco Secure Client yourself. |
| 30-06-2025 | On 12 July 2025, for security reasons, ICT is going to make a change to SharePoint Online and OneDrive regarding sharing files and/or folders with externals. |
| 30-06-2025 | From 7 July 2025, all public printers with a payment terminal will be replaced by new devices. On these new devices, students will have to pay through a new payment system instead of e-purse. |
| 30-06-2025 | For security reasons, ICT will upgrade all Windows 10 devices managed in Intune or ECM to Windows 11 from 7 July 2025. |
| 27-06-2025 | The Proximus network (calling and data) is disrupted near campus De Sterre. Proximus is working on a solution. |
| Update: fixed. | |
| 28-01-2025 | Devices equipped with an ARM cpu (rather than Intel or AMD) cannot print via Ricoh secure print because no print drivers exist for this cpu architecture. Colleagues with such devices can only print via Athena. |
| 03-05-2024 | UGent's password policy stipulates that you must change your account's password every year. If your password hasn't been changed in a long time you will receive a notification via e-mail. |