Incidents and planned changes
| 18-07-2025 | We will renew the Eduroam certificate on Monday 28 July (in the afternoon). Having problems with your wireless network connection afterwards? Then please install the configuration assistant tool (CAT). |
| 17-07-2025 | Your home drive (H drive) will be unavailable for a few days during the week of the Gentse Feesten. |
| 14-07-2025 | We are noticing problems with a number of applications such as Athena, Ufora, Sap MyApps, access to network drives, ... and are currently investigating the cause. |
| Update: Solved | |
| 10-07-2025 | On Friday 11 July, ICT will again test the Disaster Recovery Plan (DRP). Certain ICT applications will be unavailable during the test: Oasis, Ufora, SAP, SharePoint, GISMO and the shared S drive. Read more. |
| 10-07-2025 | There are currently problems accessing network drives, launching applications via Athena and logging into our WiFi network Eduroam. |
| Update: fixed. | |
| 10-07-2025 | Due to an update, SAP PRD & SAP MyApps will be temporarily unavailable on Tuesday 15 July from 17h30 to ±18h30. |
| 09-07-2025 | Due to server-level security changes by Microsoft, there are currently issues with accessing network drives, launching applications via Athena and logging in to some shared, public and technical Windows devices. A solution is being worked on. |
| Update: fixed. | |
| 04-07-2025 | On 7 July 2025, ICT will automatically start offering the new Cisco Secure Client on all Intune devices. On other devices, you will need to install the new Cisco Secure Client yourself. |
| 30-06-2025 | On 12 July 2025, for security reasons, ICT is going to make a change to SharePoint Online and OneDrive regarding sharing files and/or folders with externals. |
| 30-06-2025 | From 7 July 2025, all public printers with a payment terminal will be replaced by new devices. On these new devices, students will have to pay through a new payment system instead of e-purse. |
| 30-06-2025 | For security reasons, ICT will upgrade all Windows 10 devices managed in Intune or ECM to Windows 11 from 7 July 2025. |
| 28-01-2025 | Devices equipped with an ARM cpu (rather than Intel or AMD) cannot print via Ricoh secure print because no print drivers exist for this cpu architecture. Colleagues with such devices can only print via Athena. |
| 03-05-2024 | UGent's password policy stipulates that you must change your account's password every year. If your password hasn't been changed in a long time you will receive a notification via e-mail. |