Incidents and planned changes
| 07-04-2025 | Harmful attachments and links will now be immediately removed from incoming emails. The emails themselves are no longer blocked but end up in your ‘Junk email’ folder, marked with a warning. |
| 26-03-2025 | We are receiving reports of network and internet problems on the Gontrode and Melle campuses. |
| Update: Network problems were fixed, the cause was a power outage. | |
| 25-03-2025 | We expect that multiple e-mails sent on 19/03 or 20/03 did not arrive and may have disappeared. To be clear, this mainly concerns e-mails that were sent from an external e-mail address to a UGent e-mail address and, to a lesser extent, e-mails that were sent from a UGent e-mail address via an application other than Outlook. So there was no impact on e-mails sent via Outlook between UGent accounts in this period. |
| 24-03-2025 | Performance issues are reported with our WiFi network Eduroam, this is being investigated. Update: fixed. |
| 24-03-2025 | Due to an update, GISMO will be temporarily unavailable on Monday 24 March between 6pm and 7pm. |
| 19-03-2025 | For security reasons, the UGent LDAP service (ldap.ugent.be and ldaps.ugent.be) is now only accessible on the UGent network or via VPN. |
| 28-01-2025 | Devices equipped with an ARM cpu (rather than Intel or AMD) cannot print via Ricoh secure print because no print drivers exist for this cpu architecture. Colleagues with such devices can only print via Athena. |
| 20-09-2024 | New students who did not receive their activation email can request the details via myaccount.ugent.be. |
| 03-05-2024 | UGent's password policy stipulates that you must change your account's password every year. If your password hasn't been changed in a long time you will receive a notification via e-mail. |