Glossary

• Browser caching is temporary storage on your computer that saves parts of websites so they load faster the next time you visit.
• Cookies are small text files that websites place on your computer or phone to store information about your visit. They help websites recognize you and personalize your experience.

How to delete them?

The way to delete your cache, cookies, and history depends on the browser you use:

• Microsoft Edge
• Mozilla Firefox
• Google Chrome
• Safari (macOS)

Employees and students can find general information about IT security on Security (ICT Helpdesk website).

Follow the instructions below to remove malicious or unknown browser extensions.

Google Chrome

• Open Chrome
• Click on the three dots (⋮) in the top right corner
• Select Extensions > Manage Extensions
• Look for the extension in the list and select Remove

Microsoft Edge

• Open Edge
• Click on the three dots (…) in the top right corner
• Select Extensions > Manage Extensions
• Look for the extension in the list and select Remove

Mozilla Firefox

• Open Firefox
• Click the menu button (☰)  in the top right corner
• Click Extensions and themes and select Extensions
• Scroll through the list of extensions
• Click the three dots (…) for the extension you wish to remove
• Select Remove in the menu

Safari (macOS)

• Open Safari
• From the Safari menu in the menu bar, choose Settings (or Preferences).
• Click Extensions
• To remove an extension, select the it and click the Uninstall button.

When you notice an IT security incident, you must report it as soon as possible via the interface Ask a new question on the ICT HelpMe page. You can also call:

• 09 264 47 47 during working hours (ICT Helpdesk) between 8am and 6pm
• 09 264 88 88 outside working hours (Emergency Centre)

You can find all information on the following page Coordinated disclosure of IT vulnerabilities

To secure your web server with HTTPS, you must ensure that you have correctly functioning SSL certificates.

UGent employees can create and sign certificates themselves. An alternative is to use LetsEncrypt to request certificates and renew them automatically.

Nowadays, recent versions of web servers such as Apache have built-in support for this. It is therefore not necessary to use certbot, for example, to process LetsEncrypt certificates. See this tutorial for more information. You can also use this on Windows.