Overview of helpdesks

DICT helpdesk

HelpMe

Educational applications

Multimedia, classrooms, Ufora, Curios, Oasis, TimeEdit

An (urgent) problem? Call the educational applications helpdesk:

Tel: 09 264 92 92 (intern 9292)
Available Monday - Friday 8 am - 6 pm

Multimedia & classrooms

E-mail: multimedia@ugent.be
https://multimedia.ugent.be/sos

Ufora

E-mail: ufora@ugent.be

Curios

E-mail: curios@ugent.be

Scientific computing (HPC)

E-mail: hpc@ugent.be
htps://www.ugent.be/hpc

Student administration and study programmes

E-mail: studentadministration@UGent.be
Tel.: 09 331 00 70
https://www.ugent.be/student/en/administration/

DFIN / SAP

Contact DFIN at myfin.ugent.be
Tel.: 09 264 79 20
Financial administration

Onderzoekstoepassingen

GISMO (research information system)

E-mail: gismo@ugent.be
https://onderzoektips.ugent.be/en/search/?q=GISMO&subject=all

Helpdesk Qualtrics

( only support for onprem licenses )
E-mail: helpdesk.qualtrics@ugent.be
https://ugent.qualtrics.com/

Onderzoekstoepassingen (continued)

Biblio (academic bibliography and repository)

E-mail: biblio@ugent.be
https://onderzoektips.ugent.be/en/tips/00002094/

Library

E-mail: libservice@ugent.be
Tel.: 09 264 94 55
https://www.ugent.be/en/ghentuniv/facilities/library

Web portal (Plone) and intranet

E-mail: portaal@ugent.be
Central platform for website management