These emails are sent to your private email address (e.g. Gmail) via an automated system. If you have not received this email (or have accidentally deleted it), please visit the account page https://helpdesk.ugent.be/account/en/activatiemail.php.

First, set a new password via https://mysignins.microsoft.com/security-info/password/change. Or reset your password if you have forgotten your current one.

Once you have changed your password, contact ICT HelpMe for more information about the lockout and how your account can be unlocked.

Note: A lockout caused by entering the wrong password too many times will automatically be lifted after a certain period of time.

Log out everywhere

You can log out of all UGent web applications at once by:

1. going to https://login.ugent.be/logout
2. then closing all browser windows completely

Do you share a device with others?

1. Ask your colleague to log out completely on the device.
2. Log in to the device using your own UGent email address and password.

Employees

Go to the UGent intranet

Students

Go to the Student Portal

There are many government applications to be used by employees serving Ghent University. To access such a secure government application, specific access rights must first be granted.

See Access management for secure government applications (UGent intranet for employees)