After closing your UGent account, you no longer have access to your UGent e-mail. We cannot give you a backup of this e-mail either.

• See https://ugentbe.sharepoint.com/sites/intranet-ict/SitePages/en/Account.aspx for active employees.
• See https://www.ugent.be/student/en/after-graduation and https://www.ugent.be/student/en/ict/ict-services/account.htm#UGentaccount for students.

You can access your e-mail through your browser or through your own mail application.

Are you using your own mail application? Then first add your UGent Microsoft 365/Exchange account in this application.

Outlook

• New Outlook for Windows
• Classic Outlook for Windows
• Outlook for Mac
• Outlook app for iOS (Phone/iPad)
• Outlook app for Android

Mail

• Mail for Mac
• Mail app for iOS (Phone/iPad)

Thunderbird

Incoming mail server:

• Protocol: IMAP

• Host name: outlook.office365.com

• Port: 993

• Connection security: SSL/TLS

• Authentication method: OAuth

• Username: your UGent email address

Outgoing mail server:

• Host name: smtp.office365.com

• Port: 587 or 465

• Connection Security: STARTTLS (or 465 Connection Security: SSL/TLS)

• Authentication Method: OAuth

• Username: your UGent email address

For example, at the end of a contract or study period, it may be desirable to save your e-mail for later use in another e-mail application.

Follow Microsoft's guidelines to export your emails, contacts, and calendar in Outlook to a .pst file that you can later import back into Outlook.