If you report a problem with this VPN client to the helpdesk please mention you are using the AnyConnect Secure Mobility client.
Download the latest version of the AnyConnect Secure Mobility VPN client software and open the downloaded file.
Please restart your computer after the installation.
Make sure that you know your password.
When starting the computer, the AnyConnect icon appears in the system tray.
This will automatically change to 'vpn_ugent' after connecting for the first time.
Tip: Disconnect the VPN connection when you are not using it.