A shared mailbox is an extra mailbox used by several employees together. Such a shared mailbox is primarily intended for the secretariat of a department, lab or research group.

When organising a conference or for temporary projects, requesting a distribution list is recommended.

Requesting a shared mailbox

• Employees can request a shared mailbox via DICT Selfservice.
• Enter the preferred e-mail address, keeping in mind the following conditions and restrictions:
  • The address contains at most 1 dot and otherwise only letters and numbers, with a maximum of 16 characters.
  • The address always starts with a letter and is not case-sensitive.
  • The desired address must not yet exist.
  • The desired address must be clear and cover the content.
• Briefly describe what the shared mailbox will be used for.
• Specify who is to have access to the shared mailbox. Only staff members and 3rd cycle students are eligible.

Using the shared mailbox

• As soon as the new shared mailbox is available, you will receive confirmation by e-mail.
• Make proper arrangements among yourselves about the use of the mailbox. Bear in mind that if you delete or move an e-mail, this will obviously be the case for all users of the shared mailbox.
• You can add extra users to the shared mailbox via DICT self-service.
• No 'forward' may be set on a shared mailbox.
• Add the shared mailbox.
• Delete the shared mailbox.