Incidents and planned changes

03-11-2025

On Thursday, 13 November 2025, TimeEdit will undergo migration. As a result, the application will be temporarily unavailable between 8 a.m. and 1 p.m.

03-11-2025 On Tuesday, 4 November 2025 (from 5:30 p.m. to approximately 6 p.m.), SAP PRD & SAP MyApps will be temporarily unavailable due to an update.
31-10-2025

On Monday, 3 November 2025, we expect short interruptions to the network and telephone services in all buildings on the Campus Sterre from 12 noon onwards (reason: router replacement), with the exception of building S9, where the router switchover is already scheduled for 7:20 a.m.

27-10-2025

Econocom is currently experiencing technical difficulties with ordering Apple devices via its online store. Econocom is investigating the cause and requests that approved order forms be emailed as signed/validated PDFs to education.belux@econocom.com for the time being.

20-10-2025 Due to a malfunction at Amazon, we are currently experiencing problems logging into Jira and Confluence.
Update:

Solved, see https://status.atlassian.com.

02-10-2025 ICT has blocked access to the Calendly app for Ghent University accounts. We noticed that hackers were taking advantage of the application's inadequate security level.
01-10-2025

We are currently experiencing a problem with granting licenses to new employees (including doctoral students).

24-09-2025 We have noticed issues with older clients connecting to Active Directory domain controllers after renewing the SSL certificate. This can be resolved by adding the Root certificate.
23-09-2025

There is currently a problem with creating Ufora accounts for new employees.

Update: solved.
22-09-2025

There are currently issues with logging into Eduroam for wireless network access.

Update: solved.
15-09-2025 Due to an update, SAP PRD & SAP MijnApps will be temporarily unavailable on Thursday 18/09/2025 from 5.30 p.m. to approximately 6 p.m.
22-08-2025 Over the past few days, our Security Operations team has noticed an increasing number of serious malware infections caused by a seemingly harmless application installed by end users. Read more