Incidents and planned changes
| 19-06-2025 | On 12 July 2025, for security reasons, ICT is going to make a change to SharePoint Online and OneDrive regarding sharing files and/or folders with externals. |
| 03-06-2025 | Several Azure resources and M365 applications give the message “connection time out” when using Eduroam or UGentNet. |
| Update: Microsoft has performed configuration changes to remediate the problem. | |
| 02-06-2025 | A new version of Oasis will be installed on Tuesday 3 June. The back office and web applications will be unavailable from 5.30pm to 7.30pm. |
| 26-05-2025 | Due to the NFS storage failure on a number of servers, the academy platforms and a number of web shares are currently unavailable. There are also problems with the delivery of e-mails from externals to UGent addresses. |
| Update: fixed. | |
| 20-05-2025 | Some Windows 10 systems will boot into BitLocker recovery after installing the May 2025 security updates. Then request a Windows 11 upgrade via ICT self-service. |
| 19-05-2025 | Due to an update, SuccessFactors (SF) will be temporarily unavailable from Thursday 22/5 12am to Friday 23/5 4pm. |
| 07-04-2025 | Harmful attachments and links will now be immediately removed from incoming emails. The emails themselves are no longer blocked but end up in your ‘Junk email’ folder, marked with a warning. |
| 28-01-2025 | Devices equipped with an ARM cpu (rather than Intel or AMD) cannot print via Ricoh secure print because no print drivers exist for this cpu architecture. Colleagues with such devices can only print via Athena. |
| 03-05-2024 | UGent's password policy stipulates that you must change your account's password every year. If your password hasn't been changed in a long time you will receive a notification via e-mail. |