Incidents and planned changes
| 12-03-2025 | Jura is currently unavailable on Athena due to the end of its subscription. Library colleagues are investigating this further, the app may only be temporarily unavailable. |
| 07-03-2025 | On Friday, April 11, 2025, Panopto will take the EU cloud offline at 21h UTC (23h with us) to perform updates to the Panopto Database. The maintenance is expected to last 3 hours. During this time, the site will be inaccessible. |
| 03-03-2025 | We are currently experiencing problems with OIDC (OpenID Connect), an authentication protocol that verifies user identities when they sign in to access digital applications. |
| Update: Solved. | |
| 21-02-2025 | Due to an update, SAP PRD & SAP MyApps will be temporarily unavailable on Tuesday, 25 February from 17:30 to ±18h. |
| 20-02-2025 | There were problems with the locally installed Matlab (research). We have restarted the service. |
| 28-01-2025 | Devices equipped with an ARM cpu (rather than Intel or AMD) cannot print via Ricoh secure print because no print drivers exist for this cpu architecture. Colleagues with such devices can only print via Athena. |
| 20-09-2024 | New students who did not receive their activation email can request the details via myaccount.ugent.be. |
| 03-05-2024 | UGent's password policy stipulates that you must change your account's password every year. If your password hasn't been changed in a long time you will receive a notification via e-mail. |