Incidents and planned changes

13-11-2025 Some users are currently experiencing problems logging in to Ricoh multifunction devices (message: "Failed to authenticate because the card is not registered ...").
12-11-2025

Student experiencing printing issues (MyPrint)? Please include the exact error message you receive and the steps you have taken in your question to ICT HelpMe. Tip: Try again after clearing your browser cache or in a different browser.

03-11-2025

On Thursday, 13 November 2025, TimeEdit will undergo migration. As a result, the application will be temporarily unavailable between 8 a.m. and 1 p.m.

27-10-2025

Econocom is currently experiencing technical difficulties with ordering Apple devices via its online store

Update: It is possible again to order Apple products via the online shop.
20-10-2025 Due to a malfunction at Amazon, we are currently experiencing problems logging into Jira and Confluence.
Update: fixed.
02-10-2025 ICT has blocked access to the Calendly app for Ghent University accounts. We noticed that hackers were taking advantage of the application's inadequate security level.
01-10-2025

We are currently experiencing a problem with granting licenses to new employees (including doctoral students).

15-09-2025 Due to an update, SAP PRD & SAP MijnApps will be temporarily unavailable on Thursday 18/09/2025 from 5.30 p.m. to approximately 6 p.m.
10-09-2025

The mailing list server is now only accessible within the buildings of Ghent University (UGentNet) or via VPN.