Incidents and planned changes

26-05-2025 Due to the NFS storage failure on a number of servers, the academy platforms and a number of web shares are currently unavailable. There are also problems with the delivery of e-mails from externals to UGent addresses.
Update: fixed.
20-05-2025

​Some Windows 10 systems will boot into BitLocker recovery after installing the May 2025 security updates. Then request a Windows 11 upgrade via ICT self-service.

19-05-2025 Due to an update, SuccessFactors (SF) will be temporarily unavailable from Thursday 22/5 12am to Friday 23/5 4pm.
15-05-2025

Monday, 19/05/2025, the GitHub Enterprise instance at github.ugent.be will be upgraded to version 3.15.6 between 10 p.m. and 2 a.m. and will be unavailable during this upgrade.

07-04-2025 Harmful attachments and links will now be immediately removed from incoming emails. The emails themselves are no longer blocked but end up in your ‘Junk email’ folder, marked with a warning.
28-01-2025

Devices equipped with an ARM cpu (rather than Intel or AMD) cannot print via Ricoh secure print because no print drivers exist for this cpu architecture. Colleagues with such devices can only print via Athena.

20-09-2024 New students who did not receive their activation email can request the details via myaccount.ugent.be.
03-05-2024 UGent's password policy stipulates that you must change your account's password every year. If your password hasn't been changed in a long time you will receive a notification via e-mail.